FAQs

Learn everything you want to know about Roll—from our delivery area to the difference between a throttle-only ebike and a pedal assist ebike.

  • How do I rent an ebike or SUP with ROLL?

    We'll get you Rolling in 4 easy steps: 

    1. Click the "Book Now" button on this page to start booking your ebike or SUP rental (SUPs are delivered to the river out-in; park on the corner of at 29th and East 3rd (this is where you end up) and walk North on the Animas River to Oxbow Park where we'll meet you with the SUPs).
    2. Pick up your ebikes at our shop inside Sustainable Goods at 1259 Main Ave. Please park across the street alongside Buckley Park (10 hour meters so bring quarters!)
    3. Get trained by our staff on how to safely ride and enjoy Durango by ebike. Map, helmets, and locks are provided at no extra charge.
    4. Have fun!

  • Can I rent an ebike for multiple days?

    Yes! Please call Roll at 970.233.7904 to book your multi-day rental. We will deliver the ebikes and SUPs to your door (within 5 miles of Durango) at no charge. 

  • Can I demo an ebike first?

    Yes! Give us a call: 970.233.7904

  • What do our customers say about Roll?

    Check out our reviews.

  • How fast do Roll ebikes go?

     Roll offers Rad Power and Pedego brand ebikes. Both go up to 20 miles per hour.

  • Can kids ride Roll ebikes?

    Yes, kids age 6 and up can ride the Cruisers or Tandems with a parent or adult friend.

  • What does Pedal Assist mean?

    Pedal assist is a mode that provides power only when you are pedaling. The pedal assist mode is also nice because you can focus purely on your pedaling and you don't have to hold the throttle in a certain position.

  • Which Roll ebikes are Pedal Assist?

    All of Roll's ebikes have both pedal assist and throttle except for our eTandem's, which are throttle only. 

  • What does Throttle Mode mean?

    When the throttle is engaged the motor provides power and propels you and the bike forward. A throttle allows you to pedal or just kick back and enjoy a “free” ride!  Our throttles can be fine tuned like a volume dial between low and full power up to 20 miles per hour maximum.

  • Are ebikes allowed on the road?

    An ebike is just like any other bike and are allowed on roads in bike lanes and on the Animas River Trail. Please follow traffic laws, be safe, and have fun!

  • How is your ebike fleet maintained?

    Roll contracts with Animas Cycles, a mobile bike mechanic company, to ensure your ebike is in top shape.

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