This Stand Up Paddle Board or Electric Bike Rental, Release Of Liability, Waiver Of Claims, Assumption Of Risks And Indemnity Agreement (“Agreement”) contains the Terms and Conditions for your stand up paddle board or electric bike rental. This Agreement is between the paddle board (and ebike renter in the case of a “combo package” rental) renter (“Renter”) and ROLL, LLC (“ROLL”) and covers the rental of the paddle board/electric bicycle and any related equipment and accessories such as paddles, tires, lights, rack, lock, helmet, safety gear, and related miscellaneous gear (“Bicycle” or “SUP”).

AGREEMENT

Rental Fees: From the time identified on this Agreement until the Stand Up Paddle Board (SUP) is returned Renter agrees to pay the hourly, daily or multi-day rates as agreed upon reservation. The minimum charge is 3 or 5 hours. Renter agrees to pay all charges for miscellaneous service and all sales, use, rental and excise taxes including any applicable tax-related surcharges. Renter also agrees to pay a reasonable fee for cleaning the SUP if it’s returned with excessive stains, dirt or debris attributable to Renter’s use.

Cancellation Policy:

If your plans change prior to 48 hours, no problem! Your reservation can be rescheduled, subject to availability, or we can issue you a refund. Reservations made within 48 hours of a scheduled event are final and cannot be changed. In addition, no-shows and non-cancelled rentals will be charged for the reservation in full.

If your reservation is cancelled less than 48 hours before your reservation, the cancellation fee is $15 for half day (4 hours), $25 for full day, and 10% of the total fees for multi-day reservations.

If your reservation is cancelled less than 24 hours before your reservation, the cancellation fee is half the price of the reservation.

Please note that all cancellations must be received via email or phone and confirmed by ROLL via email.

Credit Reserve and Payment by credit card only:Renter understands that Renter must pay in full an amount (to be used against the final bill) equal to the estimated total charge for the SUP or Bicycle rental at the rates indicated on the website and confirmed over the phone and via email. ROLL only accepts payment by credit card. Renter authorizes ROLL to charge Renter’s credit card any amounts due from Renter as a result of the SUP/Bicycle rental.

Charges for loss and/or damage to the SUP/Bicycle. Renter understands that all charges are not final and are subject to audit of the returned bicycle. Renter specifically agrees and authorizes ROLL to make any charges by credit card if there is damage beyond normal wear and tear.

SUP/Bicycle Return: Renter agrees to return the SUP/Bicycle to ROLL in the same condition as received, except for ordinary wear and tear (which does not include flat tires), on the due date and time and at the location specified by ROLL. Renter agrees to return the SUP/Bicycle sooner if so demanded by ROLL. Renter understands that there may be rate or special charges if Renter returns the SUP/Bicycle at a different time, date, or location than indicated in this Agreement.

Prohibited Use of the SUP/Bicycle: No dirt-trail or gravel road usage! Renter will not use or permit the SUP/Bicycle to be used for hire, to be operated in a test, race or contest, or for the Bicycle to be ridden on any unpaved or gravel roads or through water, or in any location that operation would be illegal or a nuisance to others. Renter will not use or permit the SUP/Bicycle to be used for an illegal purpose. A violation of this paragraph automatically terminates the rental and makes Renter liable to ROLL for any penalties, fines, forfeitures, liens, recovery and storage costs, and any related legal expenses associated with a violation of this paragraph.

Damage to SUP/Bicycle: Renter shall pay ROLL for all losses and/or damage to the SUP/Bicycle, including theft or vandalism, regardless of fault. If the SUP/Bicycle is damaged, Renter agrees to pay the reasonable costs of repair and diminution in value. If the Bicycle is damaged beyond reasonable repair (as determined by ROLL), renter shall be responsible for the retail fair market value less any salvage value, if applicable. In addition, Renter shall also be responsible for the loss of use, administrative fees, as determined by ROLL or specified by law, plus any towing, pick-up and/or storage charges. In the event of theft, Renter shall be responsible for paying loss of use at the daily rate for each 24 hours Renter delays in paying the total loss. Renter is also responsible for any loss if Renter: (1) abuses the SUP/Bicycle or violates any prohibited use or operation as specified in this Agreement; (2) paddles/rides recklessly; (3) paddles/rides while under the influence of alcohol or a controlled substance; (4) fails to promptly report an accident to the police and ROLL; (5) fails to complete an accident report; (6) obtains the SUP/Bicycle through fraud or misrepresentation; or (7) uses the SUP/Bicycle for an illegal purpose. Renter authorizes ROLL to collect from a responsible third party any applicable loss and/or damage. In the event ROLL obtains a recovery from a third party after Renter has paid ROLL for all or part of any loss, ROLL will refund to Renter any excess above the amount of the loss plus administrative fees and other incurred collection and costs and attorney’s’ fees.

Accidents-Third Party Claims: ROLL is not responsible if Renter causes injury to another person or if Renter damages another SUP/Bicycle, vehicle or personal property of another. Renter agrees to indemnify and defend ROLL and pay any claim brought by a third party arising out of Renter’s use of the SUP/Bicycle and for any liability associated with any personal accident/injury as a result of Renter’s use of the SUP/Bicycle.

Statement Of Physical And Mental Fitness, Insurance, And Safety:

a. I understand that SUP/biking requires certain physical strength and entails known and unanticipated risks that could result in physical or emotional injury, paralysis, death, or damage to myself, to property, or to third parties.

b. I am in sound physical and mental condition and am able to ride a Bicycle or paddles a SUP. I can make informed, objective decisions. I currently have no known physical, medical or mental condition which would impair my ability to ride a Bicycle or paddle an SUP, or else I understand I assume all risks that may be created, directly or indirectly, by any such condition.

c. I am completely and adequately covered by appropriate personal insurance coverage which may include health, life, loss of property, loss of income, and liability I may cause or suffer while riding the Bicycle or paddling an SUP else I understand I must solely bear the costs of such injury or damage and all related costs.

d. I acknowledge that I have been advised that it is required to wear an approved helmet and reflective or white clothing and a light if biking after sundown or an approved life vest for stand up paddle boarding. I am aware that electric biking is subject to all applicable municipal and provincial highway traffic regulations. I am familiar with the proper use of the Bicycle/SUP. I am aware that there are technicians available to answer any questions that I may have as to the proper use of the Bicycle/SUP.

e. I acknowledge that I know how to swim and that I must wear an approved life vest at all times while stand up paddle boarding.

Renter Assumes Risk of Injury: Renter assumes all risks, including death or serious bodily injury, which may result from the operation of the Bicycle/SUP, weather, altitude, accidents, etc. Renter acknowledges all the risks of drowning while operating a stand up paddle board. Renter acknowledges all the risks of operating a Bicycle on streets, roads, bike paths, bike lanes, and in traffic, including the risks of serious bodily injury or death from falling off the Bicycle, colliding with other Bicycles, motorcycles, motor vehicles or other objects, hitting potholes, or suffering sudden loss of control from flat tires due to unseen objects puncturing or damaging tires, or brakes failing, Bicycle malfunctions, and hazards relating to weather conditions. Despite knowing all associated risks, Renter freely assumes all risks of personal injury and/or damage in the operation of this Bicycle/SUP and Renter agrees to hold ROLL harmless from all claims of injury or damage. Therefore, in consideration for the opportunity to rent a Bicycle/SUP from ROLL, to the fullest extent permitted by law, I assume all risks of injury, death, loss, or damage in any way resulting from my involvement with ROLL. This assumption of risk includes any injury, death, loss, damage, or expense resulting from the negligence of ROLL or its officers, employees and agents.

Property left on Bicycle/SUP: ROLL is not responsible for personal property left on the Bicycle/SUP. Renter agrees to indemnify ROLL in this regard.

Release Of Liability, Waiver Of Claims And Indemnity Agreement: Understanding the risks described in this Agreement, to the fullest extent permitted by law, I, for myself, all of my family, including my spouse, minor children, and heirs and representatives, release and indemnify ROLL, its owners, shareholders, directors, officers, members, managers, employees, guides, volunteers, agents, subcontractors, and all other persons or entities acting in any capacity on ROLL’s behalf from any and all claims (INCLUDING CLAIMS RELATING TO THE SERVICES OR NEGLIGENCE OF ROLL), demands for loss, damages, injuries, or any other causes of action relating in any way to my Bicycle rental, AND I AGREE THAT I, MY FAMILY AND MY HEIRS WILL NOT SUE ROLL OR OTHERWISE MAKE ANY CLAIM ON ACCOUNT OF ANY INJURY, LOSS OF LIFE, OR DAMAGE AND I INTEND THIS RELEASE OF LIABILITY TO BE EFFECTIVE EVEN IF THE INJURY, LOSS OF LIFE, OR DAMAGE RESULTS FROM ROLL’S NEGLIGENCE. If I, or anyone on my behalf, files a lawsuit or otherwise makes a claim against ROLL, I agree to indemnify ROLL and pay all damages, costs, fees, expenses and attorney’s fees incurred by ROLL in defending such a lawsuit or such claims. In no event will ROLL’s liability to a Renter be greater than the amount of the fees paid by the Renter to ROLL for Bicycle rental, even if the amount of damages suffered by the participant customer may be greater than this amount. Furthermore, in no event will ROLL be liable for any indirect, special, implied, incidental, consequential or other damages, however caused, whether for breach of contract, negligence or otherwise, and whether or not advised of the possibility of such damages occurring.

EXCEPTIONS/EXCLUSIONS. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO CERTAIN PARTICIPANTS.

Dispute Resolution, Arbitration And Governing Law: Except where prohibited, any dispute arising out of or relating to this Agreement shall be submitted to mediation. If the matter cannot be resolved through mediation, then the matter shall be resolved through BINDING ARBITRATION. The prevailing party shall be entitled to recover attorney fees and costs. You may not commence against ROLL or its affiliates any class action, class arbitration, or other representative action or proceeding. By participating in ROLL, except where prohibited, you agree to this mediation and arbitration agreement. In doing so, except where prohibited, YOU GIVE UP YOUR RIGHT TO GO TO COURT to assert or defend any claims between you and ROLL or its affiliates. YOU ALSO GIVE UP YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION OR OTHER CLASS PROCEEDING. Your rights will be determined by a NEUTRAL ARBITRATOR, NOT A JUDGE OR JURY. If this arbitration agreement is for any reason held to be unenforceable, any litigation against ROLL may be commenced only in the federal or state courts located in Durango, Colorado. You hereby irrevocably consent to the jurisdiction of those courts for such purposes and you irrevocably waive any right to a trial by jury. This Agreement, and any dispute between you and ROLL, shall be governed by the laws of the state of Colorado without regard to principles of conflicts of law, provided this arbitration agreement shall be governed by the Federal Arbitration Act.